Welcome to "The Senior Guru" website! Please carefully read and understand these Terms and Conditions of Use ("Terms of Use") before using this website, along with any associated services provided by The Senior Guru. Your use of this website and its services is contingent upon your acceptance of these unaltered Terms of Use. If you do not agree to these Terms of Use, please refrain from using this website and its services.
These Terms of Use contain crucial provisions, including a mandatory arbitration clause, a waiver of class actions, and a waiver of the right to a jury trial. These provisions impact your rights regarding dispute resolution, so be sure to review them thoroughly.
"The Senior Guru" website and services are provided by The Senior Guru, Inc. ("TSG").
These Terms of Use apply to your access and utilization of "The Senior Guru" website and services. Please take the time to read and comprehend them.
We reserve the right to modify or amend any of these Terms of Use, the website, and services at any time. If such changes occur, we will notify you by updating the date at the top of these Terms of Use. In some instances, we may provide additional notice, such as posting a notification on our homepage. Your continued use of the website and services after these changes indicates your acceptance of the revised Terms of Use. Therefore, we encourage you to periodically review these Terms of Use and any relevant policies to ensure you understand the governing terms. If you disagree with the amended terms, kindly cease using the website and services. In cases where notice is legally required or unless you are a resident of Washington State or seeking services in Washington State, you waive the right to such notice.
These Terms of Use do not alter any existing agreements you may have with TSG concerning services, products, or other matters. Your access to and use of the website may also be subject to other legal notices or supplementary terms and conditions pertaining to the website and services ("Additional Terms"). When the Additional Terms apply to the services, they will be made accessible for your review during your use of the services or provided separately. These Terms of Use, coupled with any Additional Terms, constitute a legally binding agreement between you and TSG concerning your use of the website and services. Please read them attentively. In cases where there is a contradiction between the Additional Terms and these Terms of Use regarding the services, the Additional Terms will take precedence.
To utilize the website and services, you must be of legal age to enter into a binding contract and not be prohibited from using the website and services according to the laws of your jurisdiction.
"The Senior Guru" is a senior housing and care marketing and information service. We offer resources and personalized assistance to help individuals and families find suitable senior housing and care options. This may encompass various types of care, such as independent living, home care, residential care homes, assisted living, memory care, and skilled nursing. Based on your specific needs and preferences, we provide information about contracted senior communities ("Participating Communities") and forward your information to these communities. Our service is provided at no cost to families as Participating Communities pay a fee to TSG.
Participating Communities are solely responsible for evaluating, accepting, or declining residents. They must ensure their staff members are qualified, up-to-date with education, and possess the necessary facilities, resources, and equipment to provide competent care. Each Participating Community is responsible for the conditions within their community and the training, actions, and omissions of their employees, contractors, vendors, and any other individuals working for them.
The content posted on Participating Communities' pages or on the website is the responsibility of the respective community and does not reflect our views or that of any individual associated with us. We do not guarantee the accuracy or completeness of any information posted by or for Participating Communities on the website and assume no liability for actions taken based on such information. By using the website and services, you assume all associated risks.
We do not endorse or recommend any Participating Community, and we do not make judgments about their quality. Our service is purely informational, and we do not facilitate placement of individuals in Participating Communities, conduct medical assessments, or make decisions regarding admission. We are not representatives or agents of either the consumer or the Participating Community and do not act on behalf of either party. The decision of whether an individual is an appropriate candidate for admission to a Participating Community is solely the responsibility of the community and the potential resident, their family, care provider(s), or other involved parties. TSG does not directly broker, sell, or lease senior living spaces and is not a party to any transaction between a provider and a family.
All information, materials, content, and advice on the website or through the services are for informational purposes only and should not be considered a substitute for professional advice in areas such as medical, financial, legal, or other domains. TSG expressly disclaims any and all liability regarding any treatment, actions, or consequences that may result from following the information provided through the website and services. Seek advice from appropriately trained and licensed specialists for any matters requiring professional guidance.
We value your privacy and maintain a Privacy Policy that outlines how we collect and utilize your personal information obtained from the website and services. By submitting forms on the website or providing information to us, you expressly consent to being contacted by us and/or Participating Communities via phone, mobile phone, email, mail, or other means. If you are a customer or potential customer of our services, you authorize us to share the information you provided, as well as related information from third parties, with Participating Communities for the purpose of providing services. This authorization remains in effect until you request that we no longer provide you with services. However, we may continue to refer to and disclose your information when communicating with a Participating Community for standard business practices (e.g., billing) until the matter is resolved.
Telephone conversations between you and TSG may be recorded or monitored for quality control purposes. You consent to TSG recording and monitoring these telephone communications.
You agree to be contacted by TSG and our senior living customers at the telephone number you provided. You consent to us and our senior living customers using automatic telephone dialing systems and technology to contact you via calls or text messages at the provided telephone number, even if you previously registered on a Do Not Call registry. Your consent is not required to use our services.
You are granted a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the website and all content, data, information, and materials included in it (the "Website Materials") solely for your personal use, subject to the terms and conditions set forth in these Terms of Use. Your use of the website and Website Materials must align with their intended purpose and comply with applicable laws. Any use of the website or Website Materials that deviates from these terms is strictly prohibited and may result in the automatic and immediate termination of the granted license. Such unauthorized use may also violate relevant laws, including but not limited to copyright and trademark laws and communication regulations. Unless explicitly stated, these Terms of
Use do not permit you to download, modify, copy, distribute, transmit, display, reproduce, license, sell, or mirror any portion of the website or Website Materials.
You may be able to submit, post, publish, or transmit content through the website, such as reviews, comments, messages, photos, videos, and other materials ("User Content"). By submitting User Content, you affirm that you possess all necessary rights, licenses, or permissions required to share it and that your User Content does not infringe upon or violate the rights of third parties or any applicable laws. You grant TSG a non-exclusive, irrevocable, worldwide, royalty-free, sublicensable, and transferable license to use, display, reproduce, adapt, distribute, and create derivative works from your User Content. You also grant TSG the right to use the name you provide in connection with your User Content, if we choose to do so.
You retain ownership of your User Content, and TSG's use of your User Content does not imply any endorsement or affiliation with you. We reserve the right to review, modify, remove, or decline to post any User Content for any reason without prior notice. We are not responsible for the accuracy or legality of User Content. You acknowledge that User Content is considered non-confidential and non-proprietary.
In connection with your use of the website and services, you are explicitly prohibited from engaging in any of the following:
The website and all Website Materials, including text, graphics, logos, icons, images, audio, video, software, and other content, are owned by TSG or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws. These Terms of Use grant you no rights, title, or interest in any intellectual property belonging to TSG or its licensors. You must not remove, alter, or obscure any copyright, trademark, or other proprietary notices included on or within the website or Website Materials. Any unauthorized use or copying of Website Materials or intellectual property may result in legal action.
The website may contain links to third-party websites, applications, or resources that are not controlled or operated by TSG. These links are provided solely for your convenience and do not constitute an endorsement or sponsorship by TSG of the content or accuracy of such third-party websites or resources. You acknowledge and agree that TSG is not responsible for the availability, content, or functionality of any third-party websites or resources. Your interactions with third-party websites and resources, including your use of any content, products, or services, are solely between you and the third party. TSG disclaims all liability for any harm or damages related to your use of third-party websites or resources.
PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS.
By using the website and services, you agree that any dispute or claim arising out of or in connection with these Terms of Use, the website, or services, including any dispute or claim regarding the applicability, interpretation, or enforceability of these Terms of Use (collectively, "Disputes"), will be resolved exclusively through binding arbitration on an individual basis, rather than in court. You waive the right to participate in a class action lawsuit or class-wide arbitration.
Arbitration is more informal than a lawsuit in court and provides similar dispute resolution processes. Arbitration is administered by a neutral arbitrator rather than a judge or jury, and arbitration decisions are generally final and binding. The arbitrator has the authority to award damages, remedies, or other relief only on an individual basis and to the extent necessary to provide the relief warranted by the individual's claim.
If you have any questions about these terms, please feel free to contact us through the details provided on our "Contact" page.
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